Clear information.
Better conversations.

Website and enquiries

This website is a product catalogue and a way to contact Batra Steel Furniture / M/s Ravi Industries. Product photographs and descriptions are provided to help you make an enquiry. A message or form prepared on this website is not, by itself, an order or a confirmed reservation.

Please confirm the exact model or design, specifications, price, availability, delivery arrangements, payment terms and any applicable warranty directly with the shop before placing an order or paying an advance. Any quotation or order terms agreed with you will be communicated separately. Nothing on this page limits rights available under applicable law.

Product information and photographs

We aim to show products and describe them accurately. Actual finish, colour, dimensions, fittings and other details may differ between models or due to display and photography. Ask us to confirm the details of the particular item you intend to buy. Do not rely on a feature, performance statement, price or availability unless it has been confirmed for that item.

Some products shown may be models or brands offered by their respective manufacturers. Product names, logos and trademarks belong to their respective owners. Their appearance here does not mean that Batra Steel Furniture manufactures those products or is an authorised service centre unless we expressly confirm that to you.

Orders, delivery, returns and after-sales terms

Delivery, installation, cancellation, return, refund, warranty, repair and spare-parts arrangements depend on the specific product and the terms agreed for the transaction. Please ask the shop for the applicable terms before confirming an order or making payment, and keep the written quotation, bill and any warranty documents.

This website does not promise a general return period, refund timeline, delivery area, installation service or product warranty. This statement does not remove any consumer rights or seller, manufacturer or service-provider responsibility that applies under law.

Privacy and external services

This static website does not provide customer accounts or an online checkout. The language preference is saved in your browser storage. The custom-order form prepares a message in your browser and opens WhatsApp; it is sent to the shop only if you review and send it in WhatsApp. Product enquiry links work in a similar way.

Our feedback link opens a Google Form. Information you choose to enter there is handled through Google’s service and is subject to the information and settings shown by Google. WhatsApp and Google are separate services with their own privacy terms. Please avoid sending payment-card details, passwords or other sensitive information through an enquiry.

If you contact the shop by phone or WhatsApp, the details and messages you choose to share may be used to respond to your enquiry and discuss a purchase or support request. Contact us if you have a question about information you have shared with the shop.

Questions and complaints

For a question or complaint about this website, an enquiry or a purchase, contact the shop using the phone/WhatsApp details below. Include the product, date and bill or quotation details if available. We will review the information and respond through the contact channel you provide.

This contact route does not restrict your right to use any consumer grievance or other remedy available under applicable law.